Enterprise software major Workday has launched a new offering called "Work Intelligence" that analyses jobs task by task and tells employers and workers which parts of a role can be handled wholly by artificial intelligence, which can be done partially with AI, and which need people alone. The launch was announced at the company's Workday Rising 2026 event.
How the tool works
Work Intelligence breaks down jobs into their component tasks and connects each task to skills. Drawing on the Workday Skills Cloud, it then maps which processes can be automated with AI, which can be assisted by it, and which must remain human-led. Workday has stressed that people stay in charge: the tool is designed to inform automation decisions, not to make people-related decisions on its own.
The shift from jobs to tasks
The launch reflects a growing trend in workforce planning — moving away from asking whether an entire job will be replaced by AI, and instead examining roles at the task level. Speaking at the event, Nikki Helmer, Workday's vice president for talent management and insights, said the shift from job-level to task-level planning gives organisations a clearer picture of where automation genuinely helps and where human judgement remains essential.
What the data says
According to the 2026 Workday Global Workforce Report, 76% of heavy AI users expect artificial intelligence to create new career opportunities rather than simply eliminate them — a finding Workday cites as evidence that task-level automation can sit alongside human roles. The offering is currently available to early-access Workday HCM customers.
Sources: The Hindu
How the tool works
Work Intelligence breaks down jobs into their component tasks and connects each task to skills. Drawing on the Workday Skills Cloud, it then maps which processes can be automated with AI, which can be assisted by it, and which must remain human-led. Workday has stressed that people stay in charge: the tool is designed to inform automation decisions, not to make people-related decisions on its own.
The shift from jobs to tasks
The launch reflects a growing trend in workforce planning — moving away from asking whether an entire job will be replaced by AI, and instead examining roles at the task level. Speaking at the event, Nikki Helmer, Workday's vice president for talent management and insights, said the shift from job-level to task-level planning gives organisations a clearer picture of where automation genuinely helps and where human judgement remains essential.
What the data says
According to the 2026 Workday Global Workforce Report, 76% of heavy AI users expect artificial intelligence to create new career opportunities rather than simply eliminate them — a finding Workday cites as evidence that task-level automation can sit alongside human roles. The offering is currently available to early-access Workday HCM customers.
Sources: The Hindu
